Viewing Membership ID Requests in the SITA Admin Tool (SAT) queue

1. When a Membership ID Request form is submitted, every user with a SITA role receives a notification email.
2. SITA can view a full list of Membership ID requests by going to the SAT queue.
   • This list can be filtered to show only pending, approved, or denied submissions by clicking the filters on the left:

SAT queue filters

Acting on individual Membership ID requests in the SAT queue

1. Approve an Membership ID Request
   • To approve an Membership ID request, click on a Request ID in the SAT queue.
   • From this edit screen, SITA users click the "Approve" button.
   • This will trigger an automated email to the requester informing them that their Membership ID request has been approved, and providing their new Membership ID.
2. Deny an Membership ID request
   • To deny an Membership ID request, click on a Request ID in the SAT queue.
   • From this View tab, SITA users can click the “Deny” button.
   • This will trigger an automated email to the requester informing them that their Membership ID request has been denied.
3. Send a custom message to the Membership ID requestor
   • From the SAT queue, click on an individual Request ID. This will take the SITA user to a page where the request detail can be viewed.
   • To send a custom message to the applicant, SITA completes the Subject and Comment field and click the Submit button.
   • This sends the comment to the requester via email, and records the comment permanently on the individual request page (under the View tab).

Editing individual Membership ID request details

• To edit the details on an individual Membership ID request, click on a Request ID in the SAT queue, and click the Edit tab:
  

  
  Edit tab on an individual submission
  

• From this edit screen, SITA users can make changes to any of the submitted fields by editing the field and clicking the Save button at the bottom of the screen.