Overview

When an existing Membership ID holder attempts to update Membership ID information on the new website for the first time, they will be prompted to create a new website user account. The result of the account creation process is that an email will be sent to the user, and this email will contain the following instruction:

If you are an existing Membership ID holder, please forward this email to techsupport@registry.aero along with your Membership ID. We will add your Membership ID to this website account so that you can access the Update Membership ID Information form at http://information.aero/registration/register_reserved.

Adding an Membership ID to a website user account

1. Log in to the website as a user with "Tech Support" role
2. Click through User management (on the black admin menu at the top of the page)