My contact details changed, what should I do?

You may need to update both your contact details, related to your Membership ID (your eligibility record) and your contact details, related to your .aero domain name. The first contacts you can update here. For the second one you will need to contact your registrar directly.

What is a Membership ID?

Aviation Community Membership ID or in short Membership ID is a contact record maintained by SITA to ascertain and continually verify your eligibility to register domain names in .aero TLDs. The contact information is only used to ascertain your eligibility and is not part of a public record associated with the domain name in the Whois service. Each domain registration is associated with Membership ID, which is a reference to a successful completion of eligibility verification process.

What is the difference between Membership ID contact details and registrant contact details in the Who-is?

Membership ID is associated with private data only viewable by yourselves, SITA and your registrar.

Registrant contact records (as well as billing, admin and tech record) are part of a public Who-is service and any third party using Internet can access this information.

As a matter of policy, registrant and Membership ID holder must be the same legal entity. Registrars are responsible for verifying the fact and may refuse to make changes if these are not consistent.

Where do I get my Membership ID from?

Membership ID can be only issued by SITA and you can request it either through your selected registrar, a list of them is here or directly through SITA here.

Who can view my Membership ID?

Only SITA, yourselves and third parties with whom you share the password relating to this ID can view the contents of the ID, either via the web interface on this web site or, for registrars, directly in the registry database. Registrars may for example copy your Membership ID contact to pre-fill your normal registrant contact data.